Faq

What is the check-in time?
Check-in time is 2 PM.
What is the check-out time?
Check-out time is 11 AM.
Can I pay with credit card?
Yes, You can pay with VISA, Maestro, MasterCard, American Express cards.
Can I park at your hotel?
Yes, our guests can park in the underground garage monitored by cameras.
Is it possible to pay in foreign currency for an accommodation and services?
You can pay for accommodation and services CASH - Czech crowns (CZK) and Euros (EUR). You can also pay with credit cards. We do not accept any different currencies for the payment but you can exchange them in hotel exchange office.
It is possible to book a transfer from airport to hotel or from hotel to airport?
Yes, the transfer can be ordered through the Reservation Department or on departure at the reception desk.
What is a form of breakfast and what time it is possible to have breakfast?
Breakfast is buffet style at the time of between 7AM to 10AM.
Are there safes in the rooms?
Yes, all rooms are fitted with a safe.
Can I relax in your hotel?
Of course, you can relax in your room with a classic or hot stone massage. You can try our Finnish sauna or our great Whirlpool. You can also visit the salt cave.
Do you have internet access for guests?
Of course, we have a special computer for guests, or it is possible to connect from your own laptop, PDA or other facility that has WiFi and you can work in peace in your room.
When I can visit a garden?
Yes, a garden can be used during spring to autumn.

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